What does our Warranty cover?

Our warranty covers any operating malfunctions1 on all products purchased via our website or third-party sites, excluding eBay2,3. Currently we are one of Canada’s only premium machine re-sellers offering such an extended warranty and we pride ourselves on the quality of the machinery we sell.

How long will my coverage last?

Our 45 day warranty starts from the time your purchase is picked up from our shop.

What happens in the event of malfunction?

Coast Machinery Group reserves the right to repair or refund the faulty product based on the nature of the defect.

Warranty exclusions:

Any problem that is caused by abuse, misuse or natural disaster.
Damage due to handling/shipping (unless otherwise specified)

What to do in the event of a malfunction:

Send an email to returns@coastmachinery.com with the invoice number and a description of the problem. A response with the appropriate action & RMA will be sent within 1-2 business days. Alternatively, call us on +1 604 556 2225.

 

  1. Includes malfunctions not detailed, noted or explained prior to purchase
  2. For eBay warranty information, please call +1 604 556 2225
  3. Small tools and items individually priced $200 and under are excluded from this offer.